Technology Contacts

Robert Jackson 
Director of Technology
623-2861 ext. 262
Laura Dawson 
IT Support Specialist 
623-2861 ext. 236
Muhammad Faisal
IT Support Specialist
623-2861 ext. 230
Helpdesk [AT] tcoek12 [DOT] org



TCOE Technology Department supports all types of technical support from WAN/LAN Network design to workstation support.

Training and Support is available for the following programs; Google Apps, Microsoft Suite, Interactive Whiteboards, and more.

Click Here to see suggestion on how to create a secure password

To submit a helpdesk request, send an email to helpdesk [AT] tcoek12 [DOT] org

Suggestions to try before submitting a helpdesk request:

  • Workstation:  Reboot  your computer. This usually resolves most of the simple issues.
  • Printers: Familiarize yourself with basic printer options.If it is a network printer, see if others in your district can print to it.
  • Internet:  Check to see if a neighbor or a section of the school is able to access the web, if so reboot your computer, otherwise report the issue to the school 

To access and download the TCOE Logo click here

Trinity County Office of Ed | 201 Memorial Drive | PO Box 1256 |  (530) 623-2861 | Contact Us| Directions 

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